Water Damage Restoration Services in Burnaby, BC

What water damage restoration actually includes

Restoration is more than a shop vac and a fan. We start by stopping the water if it's still coming in, then extract what's standing. Wet drywall, insulation, carpet, and underlay that won't dry cleanly come out. What can be saved, like framing, subfloor, and concrete, gets industrial air movers and dehumidifiers until moisture readings are back in range.

We log those readings as the job goes. That record matters if you're filing a claim. It also tells us when the structure is actually dry, not just dry on the surface.

The jobs we see most in Burnaby

Burst supply lines, failed washing machines and dishwashers, water heater leaks, roof leaks that soak a ceiling, and basement water after heavy rain. Sewage backups are a different category. That water is contaminated, so affected drywall, insulation, and flooring usually have to come out rather than be dried in place.

Each of those starts the same way: get the water out, find how far it travelled, and dry what's left. A slow leak behind a wall can be worse than a puddle on the floor, because the wet drywall and insulation sit hidden for days.

Clean water, grey water, and sewage

Clean water from a supply line is the simplest. Grey water from a washing machine or dishwasher needs more caution. Sewage, or water that has been sitting long enough to turn foul, is Category 3. Those materials get removed, bagged, and disposed of. We tell you which one you're dealing with before we start tearing anything out.

Drying, then a check for mold

Mold can start on wet drywall within a day or two, especially in a mild Burnaby winter when the house stays warm. Drying fast is how you avoid a second job. Once the structure is dry, we can test the air if you want confirmation that nothing took hold in the cavities. If mold is already there, we handle the remediation on the same project.

Insurance paperwork

Sudden leaks and appliance failures are often covered. Long, slow leaks usually aren't. Take photos before anything is thrown out, note when you found the water, and call your insurer early. We can give you moisture logs, a scope of what was removed, and photos your adjuster can use.